Abstract

The flow of Information is an inevitable aspect of organizational functioning. When information flow is not effective, effectiveness toward the organization is inevitable as a result of information gabs.The main aim of this study is to examine the extent to which organization communication influences employee’s efficiency in HTTTC Bambili and specifically the study sort to examine how; Written communication in an organization do influences employees efficiency, Verbal communication in an organization do have an effects on employees efficiency and Grapevine communication in an organization has an effects on employees efficiency.The study adopted the correlational research design with a target/sample population of 73 employees of HTTTC Bamenda who were conveniently selected to participate in the study. Data was collected through a structured questionnaire, consisting mainly of closed ended questions.The data was analyzed through descriptive statistics such as mean, standard deviation, and percentages using SPSS version 20 with the use of Pearson product moment correlation used in verifying the hypothesis at 0.05 level of significance.Findings from this study show that the place of written communication cannot be over emphasized as most of the respondents clearly stated that written communication helps in laying down apparent principles, policies and rules for running of an organization thereby influencing effectiveness, Verbal communication is more flexibility in written communication as it make decisions more quickly than you can in writing, it promote employee morale and maintain energy and enthusiasm within a team and the result further reveals that most of the respondents hold some negative view on the effectiveness of grapevine information flow within an organization.It was then recommended that institutions should strongly manage the various form of communication as it brings in some returns such as Tackle Queries of Employees, Generate Community Spirit, Build Trust, Motivate Employees, Employee Commitment, and Reduce Uncertainty.